After reading of following, you will understand most of our service terms. Please feel free to contact us if you have other questions.

How can I get your product information?

You can contact us by email: info(at)everlight-trade.com or phone us, or contact us by online form./p>

How long it will take for making a sample? Do you have a charge for that?

For different product, sampling time is different. For baseball cap, it will take 3-5 working days to make. For some samples, if order is bigger than 1000pcs, it's free! But clients need to pay for the freight.

Can you make custom caps?

Sure! 90% of our caps are OEM for clients, you can send us fabric, logo, eyelets, decoration details or other specifications to us.

What is your payment terms?

Pls contact us for details.

I have an order for promotional items, but I did not find it on your website, can you help me to source it?

There are too many kinds of promotional items. Our website can only list the products we deal with most often. A quotation is free, you can contact any of our sales or fill out the online form to ask for a quote.

What is the MOQ of your baseball caps?

From 2018, we started to make small quantity baseball caps for our clients, MOQ is 144pcs. pls contact info(at) everlight-trade.com for details.

What is your order processing flow?

Make Quote -> Agreed -> Make Samples -> Sample Approved -> Make Pre-Production Sample -> Approved -> Arrange Mass Production -> Shipping

 

Please also read:

How to order custom embroidered hats from Everlight Trade?

Why custom baseball caps from Everlight Trade are competitive?

What is Custom Snapback Hats or Baseball Caps Production time?