After reading of following, you will understand most of our service terms. Please feel free to contact us if you have other questions.

How can I contact you?

You can contact us by email: info(at) or phone us, or contact us by online form./p>

How long it will take for making a sample? Do you have a charge for that?

For different product, sampling time is different. It's better to contact our sales for details. For some samples, it's free! But you need to pay for the freight cost.

I have an order for promotional items, but I did not find it on your website, can you help me to source it?

There are too many kinds of promotional items. Our website can only list the products we deal with most often. A quotation is free, you can contact any of our sales or fill out the online form to ask for a quote.

Can you make a small quantity order for me?

For customized products, we do have minimum quantity requirements. We are a wholesaler, not retailer. You can ask our sales if we make it for smaller quantity.

I had been cooperating with you for a while, but for some reasons, I want to change a contact person for me.

Your satisfactory is our priority. Please send email to info(at)


Please also read:

How to order custom embroidered hats from Everlight Trade?

Why custom baseball caps from Everlight Trade are competitive?

What is Custom Snapback Hats or Baseball Caps Production time?